Refund Policy

At The Quiet Hug, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Refund Eligibility

• Refunds are only available for items that are defective or incorrect.
• Refund requests must be submitted within 7 days of delivery.

How to Request a Refund

To request a refund, please email us at support@thequiethug.com with your order number, a detailed reason for your request, and any relevant photos.

Refund Process

Once your request is reviewed and approved, we will process your refund to your original payment method within 7–10 business days.

If you have any questions, feel free to reach out — we’re always happy to help!