🚚 Shipping Policy

Effective Date: 01-07-2025

At The Quiet Hug, we specialize in offering digital and virtual wellness services such as online therapy sessions, emotional support programs, and other mental wellness solutions. As such, we do not sell or dispatch any physical goods.

📦 No Physical Shipping Involved

Since all our services are delivered through online platforms (video calls, emails, or secured links), there is no physical shipping involved in any transaction. Therefore:

  • No physical address is required for service delivery.
  • No courier or shipping company is involved.
  • No shipping charges will ever be applied.
🕒 Service Delivery Timelines

Once your payment is successfully processed:

  • You will receive a confirmation email with further instructions within 24 hours.
  • For scheduled sessions, you will be informed of available time slots via email or WhatsApp.
  • For downloadable content (if applicable), links will be sent within 24 working hours after purchase.
📍 Service Availability

Our services are available globally. Most sessions are conducted online via Google Meet, Zoom, or WhatsApp depending on your preference. Please ensure correct contact details are provided during booking to avoid any delays.

📞 Contact Us

If you have any questions about your service delivery or booking, feel free to contact us:

We are available from Monday to Saturday, 10:00 AM to 6:00 PM IST. Our team typically responds within 24 business hours.